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Slido Webex integration for participants using web version of Webex is not accessible

Incident Report for Slido

Resolved

This incident has been resolved and Slido Webex integration for participants using web version of Webex is fully operational. 

We apologise for the inconvenience, and appreciate your patience.
Posted May 29, 2025 - 19:49 UTC

Monitoring

The Webex team has implemented the fix. We are monitoring the results.
Posted May 29, 2025 - 19:20 UTC

Identified

The Webex team has identified the issue and is working on the fix.

We apologize for the inconvenience, and appreciate your patience.
Posted May 29, 2025 - 14:53 UTC

Update

The Webex team are currently investigating an issue that is causing Slido to be unavailable for customers using web version of Webex.

We will share updates as more information becomes available.
Posted May 29, 2025 - 14:23 UTC

Investigating

Slido Webex integration for participants using web version of Webex is currently not accessible because of issues with the Webex app.

Slido Webex integration in Webex apps and Slido website at slido.com is operating smoothly.

Our team is working with the Webex team to identify the root cause.
Please bear with us as we continue to investigate.
Posted May 29, 2025 - 14:00 UTC
This incident affected: Slido Video Integrations (Webex Integration).