Resolved -
This incident has now been resolved. The issue was related to a settings update which impacted our database. We will investigate the root cause behind how this happened and implement steps in order to prevent it happening again in the future. We are sorry for any inconvenience that may have been caused to your meetings and events.
Feb 8, 01:15 UTC
Monitoring -
A fix has been implemented and we're monitoring for the results.
Feb 8, 01:05 UTC
Identified -
We have identified the cause of the issue and have implemented some changes. We will continue monitoring everything closely to ensure Slido returns to normal.
Feb 7, 23:56 UTC
Investigating -
We are investigating elevated error rates with Slido which may cause issues with access or performance. Our technical team is actively investigating, and we'll update you here as soon as we have more information.
Should you require immediate assistance, please contact support@slido.com.
Thank you for your patience.
Feb 7, 23:04 UTC