All Systems Operational
Uptime over the past 90 days. View historical uptime.
Slido API ? Operational
90 days ago
100.0 % uptime
Today
Slido Admin app ? Operational
90 days ago
100.0 % uptime
Today
Slido Participant app ? Operational
90 days ago
100.0 % uptime
Today
Slido Website ? Operational
90 days ago
100.0 % uptime
Today
Slido Webex integration ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Slido API Average Response Time
Fetching
Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Updates not loading on Slido present view
Resolved - Between 1.50pm CET & 3.28pm CET on Wednesday 25th January, Slido users may have experienced issues with receiving new participant questions on the present view.

These problems were due to a release which has now been reverted. Slido's present view should now be updating as expected. If you are still experiencing issues, please refresh the page by using Shift+Cmd (Apple) or Ctrl+R (Windows).

We are sorry for any inconvenience this caused to you and your meetings, if you have any feedback or are still facing problems, please contact support@slido.com.
Jan 25, 12:30 UTC
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023
Scheduled Database Maintenance
Completed - The scheduled database maintenance has been completed successfully.

Slido services were unavailable for approximately two minutes - between 8:16 - 8:17 UTC and 8:24 - 8:25 UTC.

This tiny interruption will make Slido healthier, more secure and more reliable than before.

Thank you for your understanding and patience. Have a great rest of the day!
Jan 22, 11:01 UTC
Verifying - Verification is currently underway for the maintenance items.
Jan 22, 10:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 UTC
Scheduled - It's time for a break. We need to perform several database upgrades to make Slido healthier, more secure and more reliable than before.

The maintenance will happen on January 22 (Sunday) between 07:00 UTC - 12:00 UTC.
Slido may be unavailable for 2-3 minutes. We recommend not using Slido for any critical meetings or events during the maintenance window to avoid surprises.

Thanks for your understanding!
Jan 5, 13:07 UTC
Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Degraded performance caused by token expiration issues
Resolved - Between Wednesday 18th and Thursday 19th of January, Slido users may have experienced issues (e.g. not seeing new questions, likes, or poll results arriving) if they didn't reload Slido Admin for more than 10 minutes.

These problems were a result of the work we are doing to replace our old authorization system with a modern OAuth 2.0-based system. This authorization system controls what users are able to do and see within Slido. Doing this for a set of interdependent systems during regular operations is a bit like replacing brakes on a car while it’s in motion.

We are changing from making authorization decisions individually for every single request to a new system, where we make the decision once and embed the information about what the user has access to.

For security reasons, these tokens expire after 10 minutes and need to be exchanged for a new token. In this instance, there was a problem with the renewed token being shared with the technology that enables the continual updates to be seen with Slido admin.

We’d like to apologize to our customers who were impacted by this disruption. If you have any other questions, please let us know at support@slido.com.
Jan 19, 10:00 UTC
Jan 18, 2023
Degraded performance when presenting Slido
Resolved - On Wednesday 18th, between 8:54 AM to 11:52 AM CET, some Slido users experienced errors when using the “Present in fullscreen” option in Slido admin.

These errors were a result of the work we are doing to replace our old authorization system with a modern OAuth 2.0-based system. Doing this for a set of interdependent systems during regular operations is a bit like replacing brakes on a car while it’s in motion.

When making a change for our apps to engage the new Auth system along with the old, the use-case of Slido Admin passing on its authorisations to Slido Wall was made to request auth scope that the auth system was not yet prepared to grant, resulting in “not logged in” error message.

We’d like to apologize to our customers who were impacted by this disruption. If you have any other questions, please let us know at support@slido.com.
Jan 18, 08:00 UTC
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