Increased error rate at the API level
Incident Report for Slido
Resolved
The incident has been resolved.
​Slido experienced an increased error rate due to an API change on our end on the 11th of June 2019 between 17:17 and 17:32 CEST.

Although the issue was quickly identified and fully resolved in 15 minutes, some users might have experienced some performance and login issues.

We’ve contacted the customers impacted during this downtime. We’re very sorry for the caused inconvenience during your live meeting or event.
Posted 2 months ago. Jun 11, 2019 - 16:52 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Please, don't hesitate to drop us a message at support@slido.com if you're experiencing any issues.
Posted 2 months ago. Jun 11, 2019 - 15:42 UTC
Investigating
We are currently investigating elevated error​ rate at the API level. Will keep you posted.
Posted 2 months ago. Jun 11, 2019 - 15:30 UTC
This incident affected: slido.com API.