Connectivity issues

Incident Report for Slido

Resolved

We investigated connectivity issues between 15:58 UTC - 17:25 UTC on Sunday, November 22.

As a result, you might have experienced issues with some of the following actions:

- send a question
- upvote a question
- join an event as a participant
- control an event as an admin

We managed to identify the root cause which was caused by a partial downtime of AWS underlying infrastructure. We've applied a workaround to resolve the issue shortly after we found out what was wrong.

We're very sorry for the trouble. We hope it didn't negatively affect your meeting or event. If you have any other questions, please let us know at support@slido.com.

Posted Nov 22, 2020 - 16:00 UTC