Unavailable Help Center

Incident Report for Slido

Resolved

This incident has been resolved.

Posted May 03, 2020 - 20:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 03, 2020 - 14:21 UTC

Identified

Our Help Center is currently unavailable; as a result, our help articles can't be accessed. We've identified that issue is caused by the underlying third-party provider.

While we always aim to provide a seamless experience for our customers, this situation is completely owned by our third-party provider and unfortunately, our hands are tied. We hope that your experience won’t be significantly affected by this downtime. But if you do need urgent assistance, please reach out to us at support@slido.com.

Thank you for your understanding and patience.

Posted May 03, 2020 - 13:06 UTC

This incident affected: Slido Website.