Stream connectivity issues

Slido Status

Incident Report for Slido

Resolved

We experienced stream connectivity issues between 10:13 - 10:45 UTC on Mon, February 7.

As a result, you might have noticed issues with our auto-updating functionality. The data that we usually update automatically for you e.g. number of likes, or a number of poll votes, stayed outdated this time and you needed to refresh the page to get the updates.

We managed to resolve the issue shortly after we found out what was wrong. We're very sorry for the trouble.

If you still have a trouble to see the fresh data, please hit the refresh button to refresh your page. Once this is done Slido should work as usual.

This is not the experience we are committed to delivering to you and we hope it didn't negatively affect your meeting or event. If you have any other questions, please let us know at support@slido.com.

Posted Feb 07, 2022 - 11:53 UTC

This incident affected: Slido Participant app.