Invoice Services

Incident Report for Slido

Resolved

A fix on a Braintree side has been implemented and incident is now resolved. Our team confirmed payments are working correctly. We apologize for the inconvenience.

Posted Nov 18, 2025 - 12:58 UTC

Identified

Our payment supplier Braintree is currently experiencing issues. This is impacting the ability to purchase or renew Slido online. We will update once this is resolved or you can follow their status page: https://paypal-status.com/product/production
In the meantime, if you'd like to buy Slido, please contact support@slido.com

Posted Nov 18, 2025 - 12:18 UTC

This incident affected: Supporting Services.